Cloud Computing | Managing Virtual Teams |
- Major Vendors and Players - Cloud Computing Pros and Cons - Finances and Usage - User Perspective | - Stakeholder oversight - Team leadership and interaction - Business process & CSF's - Cultural intelligence |
Conflict Resolution | Methodology and Key Process Overview |
- Conflict Strategies - Quick Conflict Resolution Tips - Conflict Resolution Process | - Waterfall, Agile, RUP, scrum, XP, and more - Source code control, bug tracking - Multiple programmer complexities - Developer/tester coordination |
Data Management, Quality and Governance | Problem Solving and Decision Making in IT |
- Data Management Lifecycle - Data Lineage and Quality Maturity Model - Big Data and Process Hierarchy - Data Governance Group Responsibities | - Decision making and problem solving concepts - Root cause analysis techniques - Problem definition and future vision - Prioritization and decision making techniques |
Dealing with Difficult Techies | Vendor Management |
- Types of difficult techie - Difficult employee conversations - Constructive feedback - Question Restatement and Responses | - Providers and strategic partners - Considerations when selecting a vendor - Vendor management life cycle - Vendor oversight - Outsourcing and cloud considerations |
IT Funding and Cost Center Management | Workforce and Salary Planning |
- Components of your budget - IT funding and allocations - Annual budget process - IT budget issues and tips | - Project/Production Team Mathematics - Salaries and Career Tracks - Salary Planning Mathematics |