Class Title: CIO Roundtable Boston - Feb 24, 2017
Location:    New England College of Business
Start Date:  Feb 24, 2017

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Class Description: Topic: : Help Desk Best Practices Group Discussion Topic Description: Based on strong member request at our October meeting and within the questionnaire sent out at that time, this month's topic will be an open member facilitated discussion on all aspects of the Help Desk function. Topics include: Customer service best practices Measurements and metrics Reporting Hardware and software technology recommendations Vendors suggestions Any other topic you wish to ask the group or provide info based on your experience and knowledge Please feel free to bring you Help Desk manager or tech lead. The greater the level of expertise and experience in the room, the greater its value to all. This is a great opportunity to get to know with your follow CIO Roundtable members. With no formal presentation, there is even more time to for open discussion and networking!

Location: New England College of Business 10 High Street Suite 204 Boston, MA 02116 Phone:

Date:   Feb 24, 2017 Time:  12:00 - 1:45 Price:  Members Only